Everything you need to know about our Terms, Privacy, and Refund policies.
Welcome to HostingCloud.io. By accessing or using our services, you agree to comply with these Terms and Conditions. Please read them carefully as they define your legal rights and obligations.
By creating an account or purchasing any hosting service, you confirm that you are at least 18 years old or have legal authority to represent your organization. If you do not agree to these Terms, you may not use our services.
We provide shared hosting, VPS, dedicated servers, and domain registration. We may modify or discontinue services as needed to improve reliability, security, or performance.
You are responsible for maintaining your account credentials and any activity that occurs under your account. Report unauthorized access immediately to our support team.
Resources are shared to ensure optimal performance for all customers. Accounts that use excessive CPU, memory, or bandwidth may be temporarily limited or upgraded.
We are not liable for indirect or consequential damages such as data loss or business interruption. You agree that your use of our services is at your own risk.
Accounts violating these Terms or engaging in illegal activity may be suspended or terminated without refund. Data may be deleted within 7 days after termination.
At HostingCloud.io, your privacy is our priority. This policy explains how we collect and handle your personal information.
We use your data to provide services, process payments, ensure account security, and improve customer experience. We never sell or rent personal data.
We employ encryption, secure servers, and limited access to protect your information from unauthorized access or misuse.
Cookies help us analyze website performance and personalize content. You can disable cookies through browser settings, but some features may not work properly.
We may use trusted partners such as payment processors or analytics tools. Each third party adheres to their own privacy standards.
For privacy-related inquiries, email us at privacy@HostingCloud.io.
We want every customer to be fully satisfied with our hosting services. This policy outlines refund eligibility and conditions.
Shared, WordPress, and email hosting plans are refundable within 30 days of purchase. VPS, dedicated servers, and domain registrations are non-refundable.
Submit refund requests via your client area or email admin@HostingCloud.io. Approved refunds are processed within 7–10 business days.